We understand that maintaining a website is just as important as building one. Our comprehensive Website Maintenance & Support services are designed to keep your site running smoothly, securely, and at peak performance, allowing you to focus on your business without worrying about technical issues.
Our WordPress Hosting & Maintenance Services
Keeping your website running smoothly requires ongoing attention and care. Our comprehensive website maintenance services ensure your site remains secure, up-to-date, and performing at its best. From regular updates and security monitoring, to performance optimization and backups, our proactive approach to website maintenance helps prevent issues before they arise, giving you peace of mind and allowing you to focus on growing your business.
Regular Plugin, Theme, and Core WP Updates
Keeping your website’s software up to date is essential for security and performance. We regularly update your plugins, themes, and WordPress core to the latest versions, preventing vulnerabilities and ensuring compatibility.
Premium Hosting
Experience top-tier hosting that guarantees reliability and speed. Our premium hosting solutions are optimized for WordPress, ensuring that your site remains fast and accessible at all times.
24/7 Uptime Monitoring
We provide around-the-clock monitoring to ensure your website is always up and running. If any issues arise, our team is alerted immediately, allowing us to take swift action and minimize downtime.
Daily Backups with 30-Day Archive
Your data is crucial, and we take its protection seriously. We perform daily backups of your website, storing them securely with a 30-day archive. This ensures that you can easily restore your site to a previous state if needed.
Fully Managed Security
Protect your website from threats with our fully managed security services. We implement firewalls, monitor for suspicious activity, and remove malware, giving you peace of mind that your site is secure.
Free Migration
Moving your website to a new host can be stressful, but we make it easy with our free migration service. Our team handles the entire process, ensuring a seamless transition with no downtime.
Domain Management and Consolidation
Managing multiple domains can be complicated. We offer domain management and consolidation services to simplify your digital presence, ensuring that all your domains are properly configured and renewed.
Website Speed and Performance Optimization
A slow website can hurt your user experience and search engine rankings. We optimize your site’s speed and performance, implementing best practices to ensure fast load times and smooth operation.
Mobile and Tablet Responsiveness
With more users accessing websites on mobile devices, ensuring your site is fully responsive is critical. We optimize your website for mobile and tablet users, providing an excellent experience across all devices.
Malware Removal
If your website is compromised, our team is ready to step in. We offer expert malware removal services, eliminating threats and restoring your site to full health.
Free SSL Certificate & CDN
Enhance your site’s security and performance with a free SSL certificate and Content Delivery Network (CDN). SSL encrypts data, protecting your visitors, while a CDN accelerates content delivery by using servers located around the world.
Access to Premium Plugins
As part of our maintenance and support services, you gain access to a range of premium plugins that enhance your website’s functionality and performance without the added cost. We have developer licenses that would otherwise cost over $950/yr/site.
Our WordPress Support Services
At Masthead Technology, we understand that managing and maintaining a website can be time-consuming, especially when you need to make changes or updates quickly. That’s where our On-Demand Support Services come in. We offer fast and reliable assistance with a typical turnaround time of 24-48 hours, depending on the task.
Whether you need a small tweak or a significant update, our expert team is here to help you keep your website running smoothly and efficiently. We handle the technical details, so you can focus on what you do best — running your business. Whatever your website needs, Masthead Technology is here to provide timely, effective solutions.
Small Tasks
Small tasks are quick fixes and updates. These include adding images and buttons to improve visual appeal and navigation, integrating analytics for performance tracking, embedding newsletter forms, and updating content to keep your site current. These simple adjustments can make a big impact on how users interact with your site.
Medium Tasks
Medium tasks involve more complexity and typically take longer to complete. These include adding new sections to your homepage, integrating dynamic banner sliders, setting up image and video galleries, adding and configuring a new plugin, and fixing responsive issues.
Large Tasks
Large tasks are more complex projects that expand your website’s capabilities and functionality. Examples include developing advanced megamenus, creating landing pages, setting up eCommerce, configuring event management tools, and more complex 3rd party integrations. These tasks are essential for enhancing your site’s performance and meeting your business goals.
Seamless 3rd Party Website Integrations
We regularly integrate 3rd party services with client websites as part of our support service. We’re experts at integrating analytics, CRM, email marketing, compliance, live chat, payments, HRMS & ATS, and social media channels. Whether you want to streamline your data flow, enhance user interactions, or automate key business processes, we help you unlock the full potential of your website and drive your business forward.
