Masthead Technology

WordPress Website Support

we offer on-demand white glove WordPress website support tailored to your business needs. Whether it’s making small adjustments, implementing new features, or tackling complex projects, our team is here to help, with a typical turnaround time of 24-48 hours.

What’s Included in Our WordPress Support Services ?

On-Demand Support

Our team is available to assist with any updates, changes, or fixes you need. From adding images and new content to fixing bugs and addressing technical issues, we offer flexible support based on your requirements.

Fast Turnaround Times

We understand that time is of the essence when it comes to running a website. Our typical turnaround time is 24-48 hours, depending on the complexity of the task, ensuring that your site stays updated without unnecessary delays.

Custom Solutions

Need something specific for your WordPress site? We can implement custom features, plugins, or integrations tailored to your business needs.

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Typical Client Tasks We Support

Whatever updates, changes, additions, or integrations you need done on your website, our team is here to help. Here are some tasks that we regularly help our clients with:

Small Tasks

Small tasks are quick fixes and updates. These include adding images and buttons to improve visual appeal and navigation, integrating analytics for performance tracking, embedding newsletter forms, and updating content to keep your site current. These simple adjustments can make a big impact on how users interact with your site.

Small Task Examples

Medium Tasks

Medium tasks involve more complexity and typically take longer to complete. These include adding new sections to your homepage, integrating dynamic banner sliders, setting up image and video galleries, adding and configuring a new plugin, and fixing responsive issues.

Medium Task Examples

Large Tasks

Large tasks are more complex projects that expand your website’s capabilities and functionality. Examples include developing advanced megamenus, creating landing pages, setting up eCommerce, configuring event management tools, and more complex 3rd party integrations. These tasks are essential for enhancing your site’s performance and meeting your business goals.

Small Task Examples

Other WordPress Services

We offer a range of additional services to ensure your WordPress site is not only maintained but also supported, optimized, and compliant. Here’s how we can enhance your website:

Website Maintenance

We proactively maintain your website to ensure it’s sercure, up-to-date, secure, and performing its best. We handle your website upkeep and technical details, so you can focus on your business.
Maintenance Services

SEO Services

Want more organic traffic to your website? We offer SEO audits, keyword research, and copywriting services to help improve your website’s visibility on search engines.
Website SEO

Speed & Performance Optimization

A slow website can hurt your search engine rankings user experience. Let us optimize your site’s speed and performance by implementing best practices.

Website Optimization
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Typical Small Tasks

These quick fixes and minor updates can make a big difference in your website’s functionality and user experience:

  • Add Images to Pages: Freshen up your site with new visuals
  • Add Buttons to Pages: Enhance navigation and encourage user interaction
  • Add a Chat Box: Improve customer service with real-time chat functionality
  • Add Search Functionality: Help users find what they need quickly
  • Add New Forms and Customize Them: Create and personalize forms to capture leads
  • Social Share Links: Make your content easily shareable across social platforms
  • Analytics Integration: Add Google Analytics and Facebook Pixel to track and optimize performance
  • Newsletter Form Embedding: Embed and connect forms to email marketing platforms like Mailchimp or ActiveCampaign
  • Enable/Disable Comments: Manage user interactions with ease
  • Breadcrumbs Setup: Improve site navigation and SEO with breadcrumb trails
  • Update Page Content: Keep your website’s information current and relevant

Typical Medium Tasks

These tasks involve more complexity and typically require slightly longer to complete:

  • Add New Section to Home Page: Refresh your homepage with new content or features
  • Banner Slider Integration: Showcase multiple images or messages with a dynamic slider
  • Image/Video Gallery Setup: Display your media beautifully with a custom gallery
  • Responsive Bug Fixes: Ensure your site looks great and functions well on all devices
  • Video Embedding with Pop-Up Functionality: Integrate videos with custom thumbnails and pop-up viewing options
  • Plugin Installation and Configuration: Enhance your site with new features via plugins
  • Social Feeds Integration: Display live social media feeds directly on your website

Typical Large Tasks

These more complex projects are essential for expanding your site’s capabilities and functionality:

  • Megamenu Development: Create an advanced, user-friendly navigation menu
  • New Landing Page Development: Design and launch targeted landing pages for campaigns
  • WooCommerce Setup: Configure your online store with payment gateways, product pages, and more
  • Event Manager Installation: Manage and promote events with a robust event manager plugin
  • Memberpress Integration: Set up a membership site with Memberpress for gated content and services
  • Plugin Customization: Tailor plugins to meet your unique needs and specifications
  • Custom Post Type Setup: Add new content types with custom fields and layouts
  • Donation Page Setup: Develop a seamless donation page to support fundraising efforts
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